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Cancellation & Return Policy

Cancellation By Canon:

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Cancellation By The User:

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Returns By User: 

Orders will be non-returnable

Note: Please do not accept the product if it seems to be tampered with by the courier services.

Returns are allowed only under the following circumstances:

  • Product received is damaged.

  • Incomplete order is received.

  • The product is expired.

Conditions for Returns:

  • Request for return shall be made within 24 hours of the receipt of the product.

  • Video for the opening of a package is compulsory.

  • Do not break the seal of the product or tamper with the product or its serial or UPC number.

If the return request raised by the user is accepted, Canon shall refund the entire amount to the User within a reasonable period of time.

It is pertinent to note that once the return concern is raised, Canon has full right to investigate the same. User hereby agrees and undertakes that the decision taken by the Canon is acceptable to the User and User shall not create any dispute on the decision taken by Canon on returns.

In case of any query please call our customer care 18601803366 or email us at customersupport@canon.co.in